The goal of this document is to define the expectations and procedures for drafting customer-facing documentation using AI in Cursor, while keeping our docs accurate, beginner-friendly, and aligned with Awesome Motive style. In This Article Overview AI can dramatically reduce drafting time for customer docs, especially when a feature has many screens and steps. Our…
We have special pricing for charities and non-profits which can be offered when requested. The potential customer needs to complete a form on our site and submit specific proof of their status. We then review this, and if approved, we send them a link to purchase the special non-profit license. In This Article How to…
The full SupportAssist Team Member guide can be found here – https://docs.google.com/document/d/1AOce2mSrryHFJiKuiYbaT5OMm1_2ABw0EZhQPjKhXIs/edit?usp=sharing You should check this guide for changes at least once per month as it gets updated with new features, best practices and answers to frequently asked questions. There is a NotebookLM for the Team Member guide that can be found here – LINK…
This article details the process for Tier 3 to follow to review DocsBot replies. Exporting the data To get started with gathering the data for review, follow these steps: 1. Log into DocsBot at https://docsbot.ai/. 2. Click on Bots in the left-hand menu. 3. Click on the AIOSEO Support bot. 4. Click on the Questions…
In This Article Overview The WPForms Review Response Generator is a WordPress plugin designed to automatically fetch 5-star reviews from the WordPress.org plugin repository and generate personalized AI-powered responses. This plugin helps maintain engagement with users by providing timely, contextual responses to reviews. How to Use To use the Review Response Generator, go to Testimonials in the WP…
In this article, we’ll discuss how to handle requests for discounts on subscription renewals. In This Article Offering Discounts on Upcoming Renewals Initial Offer of 25% off You can offer a 25% discount on an upcoming renewal without management approval. Use the Discount: Asking for a discount on an upcoming renewal (25% offer) Saved Reply…